About Royal Air Maroc
Founded in 1953, Royal Air Maroc also Known as ‘RAM’, is one of the most famous and largest airlines in Morocco. The primary hub of the airlines is Mohammed V International Airport, whereas the headquarters are at the Casablanca-Anfa Airport. Apart from flying in the 17 cities in the parameters of Morocco, RAM also takes its passengers worldwide.
Middle-East, Africa, and America are some of the most acclaimed serviced destinations by the airlines.
Royal Air Maroc has codeshare agreements with the below-mentioned airlines:
- Alitalia Airlines
- Brussels Airlines
- Etihad Airways
- Iberia Airlines
- Jetblue
- Kenya Airways
- Qatar Airways
- S7 Airlines
- Saudia
- AAG Angola Airlines
- Turkish Airlines
Alliance of the Airline
Though RAM is still an unaligned airline, the membership with OneWorld Alliance is expected to arrive soon. It is said that membership with the same will be implemented in the year 2020. After the membership, the Royal Air Maroc will be declared as the primary air service from the African continent for joining the alliance. The good news for the members of RAM’s Safar Flyer loyalty program is that they will be able to redeem the points on any reservation with the Oneworld member airlines after the declaration of the membership.
Royal Air Maroc Bookings
Your search for the best airline ends here. Passengers enjoy hassle-free bookings with Royal Air Maroc. Anyone can easily book a flight with Royal Aer by choosing an offline method or online method. You will get all the assistance in booking with Royal Air Maroc.
The dedicated staff of Royal Aer helps and guides passengers for a great traveling experience.
Methods of Royal Air Maroc Reservations
Official website booking
Passengers can book tickets through the official website of Royal Air Maroc Reservations. Booking through the official website is very convenient and easy, You will find everything on the website. Remember to keep basic details handy like your choice of destination, Number of tickets, etc. Royal Aer provides flexibility for payment, Passengers can pay through debit cards, credit cards, electronic wallets, etc.
Mobile App Booking
Royal Air Maroc offers a dedicated mobile application for making a booking with them. You can download the application on your smartphone and get started with bookings. The application is user-oriented and easy to use. We all use some type of application in our smartphone, So, Using Royal Aer’s mobile application will not be a big task. The application is designed in such a manner that anyone can understand and use the application thoroughly. Passengers can also make payments for their bookings with Royal Air Maroc through the mobile application, they can choose from various payment options available like a debit card, credit card, electronic wallets, etc.
You can download the application for your smartphone from below-mentioned links:
Android-https://play.google.com/store/apps/details?id=com.royalairmaroc.app&hl=en_IN
IOS-https://apps.apple.com/us/app/royal-air-maroc/id1302059210
Offline Booking
One can always choose the offline mode of booking if he/she does not want to book through the website or mobile application. Passengers will have to visit the nearest airport and can make a booking with Royal Air Maroc. The staff of Royal Air Maroc provide full assistance and help in making a booking with them. You can seek any information regarding booking from the dedicated staff of Royal Air Maroc. Passengers also get the option of booking through a call, they can call the customer service helpline number of Royal Air Maroc to book tickets and reservations. The customer service representative will guide and assist you in booking tickets, He will resolve all your queries regarding ticket booking. The customer service helpline number of Royal Air Maroc
Royal Air Maroc Check-In
Online Check-In
Passengers can check in online through the dedicated check-in page of Royal Air Maroc. Check-in starts 48 hours before the scheduled departure of the flight and is open till 2 hours before the scheduled departure. This facility is available with most of the flights, but not with all RAM flights.
Online check-in link:
Simply open up the link and click on web check-in.
Offline Check-In/Airport Check-In
For domestic flights, Airport check-in closes 60 minutes before the scheduled departure time of the flight.
For international flights, you get 2 hours of check-in time and sometimes it is extended to 3 hours due to peak time. Peak time refers to public holidays and school holidays. Check-in closes 60 minutes before the scheduled time of departure. Royal Air Maroc staff will help you in completing your check-in process, you will find them at the airport.
Royal Air Maroc Baggage Allowance
Carry-On Baggage
Passengers can carry 1 handbag, but the weight should not exceed 10 kg. The maximum combined dimension of the bag allowed in flight is 115cm. You can take along laptops and tablets, they are not considered as baggage.
Checked baggage
| Destination | Economy | Business | Safar Flyer* |
| Morocco to/from Europe | 1 bag of maximum 23kg weight No baggage allowance for “Eco Essential” ticket holders | 3 bags of a maximum of 23kg weight each | Plus 1 bag of maximum 23kg weight |
| Morocco to/from Africa, USA, Canada, Libya, Egypt, Saudi, Turkey, Brazil, Lebanon | 2 bags of a maximum of 23kg weight each | 2 bags of a maximum of 32kg weight each | Plus 1 bag of maximum 23kg weight |
| Qatar | 2 bags of a maximum of 23kg weight each | 2 bags of a maximum of 23kg weight each | Economy-Plus 1 bag of maximum 23kg weight Business-Plus 1 bag of maximum 32kg weight |
| Other routes | 1 bag of maximum 23kg weight | 2 bags of maximum 23kg weight each | Plus 1 bag of maximum 23kg weight |
Royal Air Pet Policy
Want to take your pet along on your trip? No problem, Royal Air Maroc takes care of this wish of its passengers. One can easily pre-inform the airlines about their plan of taking along pets onboard as the reservation for pets is limited. Royal Air Maroc allows pets to be in flight with their owners, but you will have to take care of them so that they don’t roam in flight or disturb any other passengers. Airlines do not charge any fees for their pet-related services, They understand that pets are also family members.
In-Flight Entertainments
Royal Air Maroc provides its passengers with a wide range of in-flight entertainment options. One will find lots of movies and video collections to choose from. You can choose any content that suits your taste and mood.
Long-Haul Flight Entertainment
A personal video screen is provided to both the economy and business ticket holders. Passengers can watch any video, series, or any other content of their choice. One can also seek trip and flight-related information through the video screens. The personal video screen also provides you with some games to play and pass the in-flight time.
Short/Medium-Haul Flight Entertainment
A common cabin-mounted screen is provided for all passengers. You can enjoy a program of Cartoons, Comedy videos, short movies, etc on the common cabin-mounted screen. The screen also provides information regarding your trip and flight.
Royal Air Maroc Meal Options
Both economy and business class ticket holders enjoy meal offerings on all RAM flights, which take more than two and a half hours. For flights less than 2 hours, a hot snack is offered. Business ticket holders get an exclusive choice of pastries, fruits, cheese, etc.
Drinks and Alcohols
Passengers are offered French wines, various alcoholic drinks, soft drinks, etc. You can also enjoy tea/coffee after the main meal.
Special meal options:
- Children’s meal
- Diabetic meal
- Baby meal
- No salt meal
- Low-calorie meal
- vegetarian meal
- Gluten-free meal
- Hindu meal
- Bland meal
Roya Air Maroc Cancellation Policies
Sometimes things don’t work as we planned, so a passenger may need to cancel his/her tickets. Royal Air Maroc is always ready to accept cancellation of tickets, you will have to fill up the refund request form and the refund process will be initiated. Passengers will be informed through mail regarding his/her refund process status.
Below are the conditions for Cancellation:
- If the passenger wants to cancel his/her tickets within 24 hours of booking and the flight is at least 7 days(168 hours) ahead, then your refund request will be accepted and the passenger will get the full amount refund by just filling up a short refund request form.
- If you raise a cancelation request before 2 hours of the scheduled departure time of the flight, then your request will be rejected and no refund will be given.
Royal Air Maroc Pregnant Policy
CHILDREN AND PREGNANCY
When flying with Royal Air Maroc your children will have a great time with Magic Universe: special attention, special children’s menus, and a choice of different toys.
Pregnancy
Pregnant women are accepted on Royal Air Maroc lines up to the eighth month of pregnancy at the beginning of their trip. The passenger must be provided with a medical certificate from a gynecologist stating the stage of her pregnancy. A disclaimer must also be signed by the passenger:
UNACCOMPANIED MINORS
Alleinreisende Minderjährige
The number of beneficiaries of the service is limited according to the type of aircraft used, with a maximum of 4 unaccompanied children between the ages of 4 and 8 per flight, who must be notified at the time of booking. Unaccompanied children benefit from the UM (Unaccompanied Minor) treatment, which ensures constant vigilance by the company’s staff from check-in until the child is received at the destination.
At the time of registration, the child is given an identification bag, and the person accompanying him or she fills out a “UM route form”, which must be signed upon arrival by the person specifically designated to pick up the child. This person must present a valid personal identity document, the “UM route form” and the signed release of responsibility.
This service is mandatory on international flights for unaccompanied children between the ages of 4 and 12 and is optional for children between 12 and 16. The price of the UM ticket is the adult fare plus a surcharge of 50 euros or 100 euros per trip, depending on the destination.
This service is currently free on the domestic network. The acceptance of unaccompanied children on RAM flights is subject to the inclusion of the contact details of the persons accompanying the child to the airport of departure and collecting the child on arrival, which must be included in the UM passenger’s reservation file.