Citilink Airlines check-in: Web, Mobile, Airport and Counter

Citilink Airlines check-in

Citilink Airlines check-in requires passengers to arrive at the airport 2 hours before the scheduled departure time for domestic flights, while international flights arrive at the airport 3 hours before the scheduled departure time. A boarding pass should be obtained 45 minutes before departure on domestic Citilink Airlines flights and 60 minutes before departure on international Citilink Airlines flights.

Your Citilink Airlines flight’s web check-in opens 24 hours before departure and closes 60 minutes before departure.

The following travel documents must be arranged before reaching Citilink Airlines’ airport:

  • Passports or other government-issued identification are required
  • The e-ticket number
  • Citilink Airlines flight details and name

Check-in procedure for Citilink Airlines

You can do it in many ways.

  • Online check-in
  • Airport check-in
  • Counter for check-in
  • Desk for check-in

Check-in online is available 24 hours before your departure time and stops 60 minutes before your departure time.

To check in via Citilink Airlines’ Website, follow these steps:

  • Visit Citilink Airlines’ main webpage (https://www.citilink.co.id) to learn more.
  • Select Check-in from the menu
  • Enter the passenger’s name and confirmation number
  • Click on the Continue button to continue
  • You can download your boarding card from Citilink Airlines.

Follow these steps to use Citilink Air’s mobile check-in service:

  • From your mobile device, you can access the Citilink Airlines App
  • From the menu, select Mobile Check-in
  • Please enter your surname and Citilink Airlines e-ticket number
  • Follow the instructions on the screen
  • Save your Citilink Airlines boarding card to your phone or download it now

Check-in kiosks at airports

Follow these steps to use Citilink Airlines Check-in kiosks at airports:

  1. The kiosk machine check-in area is located at the airport
  2. Start the check-in process by touching the kiosk screen
  3. Please enter your Citilink Airlines flight e-ticket number and last name
  4. Confirm your check-in details and review your flight details
  5. Take a printout of your boarding pass

Follow these steps to use Citilink Airlines ticket counter check-in service:

  • Look for Citilink Airlines’ ticket counter at the airport.
  • At the counter, show the agent your Citilink Airlines booking confirmation.
  • Bookings are verified by the agent
  • Confirm the check-in request
  • The agent will issue your boarding pass.

Citilink Airlines requires passengers to present both their boarding pass and a government-issued photo ID before boarding.

At an airport kiosk, you can get a boarding pass 

  • Locate the kiosk machine in the check-in area
  • Please enter your booking confirmation number followed by your last name.
  • Choose your Citilink Airlines flight
  • Make sure your details are correct
  • Boarding passes for Citilink Airlines can be printed or downloaded

At the airline check-in counter, you can get your boarding pass

  • Travel to the airport
  • Located at Citilink Airlines’ check-in counter
  • At the counter, show your ticket to the agent
  • An agent will verify bookings and confirm checks
  • Your boarding pass is now available

By arranging all travel documents in advance, passengers can expedite check-in with Citilink Airlines

Citilink Airlines’ official website can be found at https://www.citilink.co.id.

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