Asiana Airlines was established in the year 1988 and has given some award-winning services to its passengers for three decades. It has been awarded five stars by Skytrax since 2007. Asiana Airlines operates 74 international passenger routes to 62 destinations in 21 countries. It also operates 22 cargo routes to 25 cities in 11 counties. The headquarters of Asiana Airlines is in Seoul, South Korea. Asiana Airlines also became a Star Alliance member in the year 2003.
To provide the ultimate travel experience to its passengers, Asiana Airlines launched cutting-edge A350 services with in-flight connectivity to Fukuoka, Hanoi, San Francisco, and London.
Asiana Airlines commences new direct flights to Venice and Barcelona from Seoul.
Asiana Airlines Reservations Processes
It is very easy to make a reservation with Asiana Airlines. There are many ways to make a booking with Asiana Airlines. To make an online reservation, go to the Asiana Airlines booking section on the official website and enter the starting point of your journey and the destination point. Entering the class, date of the desired departure, number of passengers, etc are also recommended.
Asiana Airlines ticket booking offline
For those who do not feel comfortable with making an online reservation, they can make an offline booking. You can locate the toll-free number of the airline on the official website. For Asiana Airlines reservations, the customer service number is +82-2-2669-8000. Once you reach customer service via this number, you have to talk to the airline’s automated voice and dial as instructed. A representative will speak to you once you have selected the desired service. The passenger will be asked to provide the credit or debit card details which in turn will help you to make a transaction for the purchase of the ticket. The passengers can also claim a refund for the phone reservations.
Airport kiosk
Another offline way of booking a seat with Asiana Airlines reservations is to go to the physical kiosk location to purchase the ticket in person. The representative on the window will let you know the available seats and fares. It is advisable to not go for this procedure in heavy traffic seasons like Thanksgiving and Christmas.
Travel agent
Customers who want to travel hassle-free, without worrying about the travel journey, staying, location, rental cars and more can contact a travel agent or a travel agency. The travel agencies can arrange a package of Asiana Airlines with stays at renowned hotels, luxurious car rentals, and much more. Keep in mind to check the reviews of the travel agent or agency before trusting them with the bookings.
Asiana Airlines Mobile App
Asiana Airlines has an application with a rating of 4.4 stars that is Android as well as iPhone-supportive. The app is available on the App Store and Google Play. The customers can make a reservation via an app and manage those reservations equally. The app runs certain offers and deals which are exclusive to the app users only.
Rail and fly service
This service is available to customers who are using Asiana Airlines’ Seoul-Frankfurt route. The airlines will offer an air-rail link service so that the passengers can use Deutsche Bahn at low prices.
Discounts with Asiana Airlines
The regular offers and discounts make Asiana the most fetching airline. The discount rates are fixed on the eligibility criteria. Children between the ages of 2 to 13 are eligible for a discount of 25%. The military or public service workers are eligible for a discount of 10% and so are the senior citizens. Valid documents are mandatory to carry.
Baggage Policy of Asiana Airlines
Checked baggage
The total linear dimension of the bag is 158 cm regardless of the class of the passenger. The checked baggage should not exceed the weight of 32 kg for the business class passenger. The passengers traveling in the economy class should not carry a bag weighing more than 23 kg.
Carry-on baggage
The carry-on baggage should not exceed the weight of 10 kg. The economy class is not permitted to carry more than one carry-on bag. The business class passenger is not allowed to carry 2 carry-on bags weighing more than 10kgs each.
Restricted items
The checked baggage is not permitted to have some of the items. The items include potential weapons like knives, scissors, baseball bats, dumbbells, pistols, guns, nails, drills, explosives and toxic substances, lighters, matches, and much more.
Traveling with Infants
The standard age of infants is considered to be 7 days to 2 years. The fare for infants is free for domestic flights. However, 10% of the adult fare is charged on international flights. If the passenger is traveling with two infants, buying a ticket for one of them is mandatory. A separate seat will be provided for the infant with the paid fare.
Strollers on the flight
The passengers traveling with children may carry a stroller but the stroller acceptance may not be available at the boarding gates according to the circumstances of the foreign airport. The strollers that are smaller in size, foldable to lie flat, and can fit in the cabin are allowed on board.
Pregnant Passengers
With Asiana Airlines reservations, pregnant passengers get careful services to ensure that the have a safe flight. The airline accepts pregnant passengers but asks to get a clear certificate from a doctor in English that states their pregnancy status and ability to travel by air. However, it is advisable to not travel by air if the passenger is 8+ months pregnant.
Family Service
If you are more than 70 or less than 7, Asiana Airlines’ Young Passengers Travelling Alone service will assist you throughout the journey. The passenger will receive the seat assignment. Then he/she will be guided by the dedicated staff member to the boarding gate for the departure of flight after the immigration inspection.
In-flight entertainment
Asiana Airlines offers a pandora of entertainment to its passengers so that they do not get bored onboard. The Audio or Video on demand as a personal monitor program is available. The main screen as a shared monitor is also available on board which makes the journey entertaining and pleasing. To know more about Asiana Airlines, visit the official website and get your bookings done.
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