In Nairobi, Kenya, Jomo Kenyatta International Airport is the main base of Air Excel, a regional airline providing domestic and regional flights.
Staying on top of your flight, whether you are a frequent traveler or a short tripper, will allow you to plan your journey more effectively, avoid unnecessary delays, and adjust your travel plans accordingly. In addition to providing timely and accurate flight status updates to passengers, Air Excel also provides various options.
How can I check my Air Excel flight status?
To ensure a smooth trip, check the flight status before departing. Air Excel provides real-time updates to passengers via various channels if departure or arrival times change, delays occur, or gates change.
Flight status can be checked in some ways, including:
How do I check the status of my flight on Air Excel’s website?
Enter your flight details at https://www.airexcelonline.com/en/flight-status/ and view the current status of the flight. The site also provides information about flight delays and cancellations.
On Air Excel’s mobile app, how can I check my flight status?
When traveling, you can stay up-to-date with mobile app, which includes a section called “Flight Status” that shows flight details, boarding passes, and other travel information.
By email or text, Air Excel provides flight status updates
To stay up-to-date about flight status, you can subscribe to Air Excel’s email notifications and alerts during the booking process. You will be notified of delays, gate changes, and other relevant details in advance so that you can plan accordingly.
Air Excel Customer Care can provide me with information about the status of my flight.
Based on the information you provide about your flight, Air Excel will be able to assist you with your flight. Due to the current situation, their staff will be able to provide updates on your flight, answer any questions you may have, and assist you with the necessary steps.
Contact customer service to arrange travel
At the airport, how can I check the status of my Air Excel flight?
Frequent checks of flight information displays (FIDs) throughout the terminal will ensure you receive the most up-to-date information.
To remain informed about your Air Excel flight, you should stay on top of flight status updates, either via an airport FID, a flight status website, or an app.
In the event of a flight cancellation, what does the airline do?
The following are some of the compensations that Air Excel provides for canceled flights:
- A full refund will be issued.
- Bookings that are canceled after 24 hours will be charged.
- The overbooked/oversold flight will be rebooked, or a refund/travel credit will be issued if the flight is canceled.
- If your flight is delayed or canceled, you will receive meal and hotel vouchers, as well as a refund/travel credit if there is a controlled delay.
How can you check the status of your Air Excel PNR?
If you need to check your PNR status, you can visit the airline’s website and enter your booking reference number in the “Check Flight Status” box. You can also call the airline for more information about your flight status. With a PNR, you can verify your booking status and confirm your seat. They provide valuable information about flight times, layover times, and gate locations.
Flight status is important for Air Excel
While Air Excel flights are always on time, there may be times when they are delayed or canceled. There are also uncertain factors that can cause delays/cancellations, including climatic conditions, sudden travel restrictions resulting from a pandemic, technical defects, and air traffic clearance.
Since travel restrictions are constantly changing due to the ongoing pandemic, it is advisable to keep an eye on Air Excel’s flight status to avoid wasting hours at the airport. Thus, all passengers are advised to monitor the airline’s flight status constantly, especially before departing.
Passengers need to know the airline’s flight status to claim a refund or book an alternate flight.
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