Air Astana commenced operation from 15 May 2002. In 2018 the airline is awarded as the Best Regional Airline. Air Astana located its headquarters in Almaty, Kazakhstan. The company slogan is From the Heart of Eurasia. Airlines have 35 Aircraft which covers 64 destinations across the world. The Parent company of Airlines is Sovereign Wealth Fund Samruk Kazyna and BAE Systems PLC. Kanat Alpysbayev is the chairman and Peter Foster is the president and CEO of Air Astana. One of the best growing airlines with 4700 employees to serve the general public.
Air Astana Flight Booking
Organizing your holiday is a very tiresome business and demands precise arrangement. Air Astana Airlines Reservations presents checked details about your destination and helps you for outlining your trip. Airlines give various systems to book your tickets.
Air Astana Online Booking
Schedule your ticket from the office while performing your work. Even you do not necessitate standing in long queues for reserving your journey. Air Astana allows you to reserve your choice seat in aircraft from anywhere with your favored time. By login to the official website https://airastana.com/global-en and book your fancied chair.
Air Astana Offline Booking
Why always be online, Call and book your flight tickets in Quick time. Air Astana reservations will help you to book your ticket securely on call. Air Astana offline booking is easily manageable and pocket-friendly. Passenger does not require internet connectivity, which means they can book tickets over the call.
Airport Counter Booking
Air Astana gives you the leisure of reserving tickets at the airport. Airlines had made several Counter which helps, the public for booking tickets. Travelers have various options for payment of tickets they can pay the full cost in Cash, Debit Card, Credit Card, PayPal wallets. Merely to perceive the Counter booking charge is somewhat higher than the Online platforms.
Air Astana Booking with Mobile APP
Now, a day’s booking ticket is pathetic work. So, for reducing the pain of passenger Airlines have their official mobile app which helps in customer support, booking tickets, adding food to cart. The Application is smooth and secure to operate. Passenger requires creating an account for managing all pieces of stuff related to the airline. Air Astana offers great deals and promo codes in Mobile apps with respecting the needs of the passenger.
Download Air Astana Mobile App:
On Android – https://play.google.com/store/apps/details?id=kz.MobyDev.AirAstana&hl=en_IN
On iPhone – https://apps.apple.com/kz/app/air-astana/id595946112
Air Astana Customer Services
Air Astana offers the best supporting team to travelers including 24-hour help desk. The supporting Team assists travelers by smart resolution to respective individual queries. From booking tickets to canceling tickets, Refund Claim and other queries ask anything in the English language. The Head office of Air Astana is below, for any query or claim passenger can contact directly.
Almaty office 4A Zakarpatskaya street
Almaty 050039
Kazakhstan
Astana office
121 Kabanbay batyr street
Astana 010000
Kazakhstan
Air Astana Baggage Policy
Air Astana permits two carry-on bags and one carryon bag respectively within 8kg per bags for Business Class and Economy Classes passenger. The dimension for each bag is 56*45*25cm. In the carryon bag, no sharp objects are allowed in the cabin by the airline. Air Astana offers free baggage allowance for two bags up to 32kg per bag for Business class, two bags up to 23 kg per bag for Economy Sleeper class and for Economy class 1 bag is allowed up to 23kg. If passengers willing to carry more bags as cargo they can contact or E-mail them at [email protected]. Airline provides one of the best cargo services with lighting fast delivery. For adding additional baggage passengers need to contact airlines 24 hours before the departure.
Air Astana Pets Policy
Air Astana allows pets to cabin the weight of pets should be within 8 kg. The pets like small cats, dogs, fish, and turtles are allowed by an airline to travel with passengers in the cabin. If the weight of pets is more than 8 kg than the pet is transported in the cargo hold. For domestic flights the cost of carrying pet in cabin cost 15000 KZT and for shipping of pets through cargo in hold cost 18000 KZT and for International flights the cost of carrying pet in cabin cost 56500 KZT and for transportation of pets through cargo cost 68000 KZT. A wooden container is used to carry pets which weight is over 40 kg.
Membership Policies
Air Astana launches a membership program which consists of four tiers.
Nomad Club Blue
The first level of membership is Nomad Club Blue which permits online access to personal account and profile. The passenger needs to register without any fee and they are eligible for Nomad Club Blue. The benefits Nomad Club Blue members will get E-News, Promotional Offer, 15000 bonus points and five flighty segment purchases or 4000 flight points without expiry of membership.
Nomad Club Silver
The second level of membership is Nomad Club Silver. For entering in silver plan passenger needs to earn 25000 flight points or 30 flight segments. The members of Silver plans are allowed for Early-check, 25% Bonus Points, and 30000 Bonus purchase points per year. One additional bag allowed which maximum weight is 23 kg for economy and 32 kg for business class with personalized luggage tags. The members will also get 5600 Flight points or 7 Flight segments purchase per year.
Nomad Club Gold
The third level of membership is the Nomad Club Gold. For being a member of Nomad Club Gold the passenger requires 50000 flight points or 60 flight segments. The Benefits are free to reserve seats, access to Business class lounge, Check-in priority, 50% bonus points and priority on reservation waitlist. Two additional bags allowed which maximum weight are 23 kg each bag for economy and 32 kg each bag for business class with personalized luggage tags.
Nomad Club Diamond
The highest level of membership is the Diamond plan. Passenger needs to earn 100000 flight points or 125 flight segments. The main benefits hold by Nomad Club Diamond member is confirmed economy seats at any time within 72 hours before departure. Members will get free Wi-Fi, free reserve seats, and other facilities the same as the members of Nomad Club Gold. They can transfer nomad club bonus points and priority check-in at business class counters with double bonus points on every travel with Air Astana.
Air Astana Cabin Services
Air Astana booking offers seats in three categories to passengers.
Business Class
The passenger will have access to business lounges all over the world. Where they can relax their thirsty soul and enjoy the comfort of the business class cabin on the ground. Several varieties of food offered with love to earn a smile of passengers. Business Class Passenger has personal entertainment systems with world best seats offered for extra comfort.
Economy Sleeper Class
Enjoy the luxury of a dream in the Economy. Air Astana offers sleeper seats in an economy that fills your journey with comfort and your body is ready to relax. The passenger will get a Business Class amenity kit and pre-assigned seats with priority check-in and boarding. Economy Sleeper Class will have access to business lounges AT Astana International Airport.
Economy Class
With a 9-inch personal screen offered by airline for entertainment purposes. The seats are more comfortable and passenger of the economy class will get adequate space for their legs. Air Astana cares for each passenger has they offer mood lights which changes the atmosphere during the flight for reducing jet lag.
Cancellation Policies of Air Astana
The passenger who cancel ticket they need to pay cancellation charges as per airline guidelines and the rest of the amount after deduction will be transferred. Dial or mail to [email protected] passengers can cancel your booking. All adjustment amounts are constrained to the management of Airlines.
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Air Astana Airlines Reservation
Air Astana commenced operation from 15 May 2002. In 2018 the airline is awarded as the Best Regional Airline. Air Astana located its headquarters in Almaty, Kazakhstan. The company slogan is From the Heart of Eurasia. Airlines have 35 Aircraft which covers 64 destinations across …
Air Astana check-in
All domestic flights with Air Astana require passengers to arrive at the airport before 2 hours of departure time, while international flights require passengers to arrive at the airport at least 3 hours before departure time.